top of page


A complete range of Operational Excellence services are available, including:  Assessment of Improvement Possibilities, Training and Certification of Employees in various Ops Excellence methodologies, by certified Lean Six Sigma Master Black Belts and Black Belts, Leadership of Lean Six Sigma Process Improvement Projects, Facilitation of Rapid Improvement Events, and consultation services to facilitate cultural change to one of Continuous Improvement.

Whether you are implementing an Enterprise Resource Planning (ERP) system, or rolling out Robotic Process Automation (RPA), it's much better to improve the process before automating it, rather than automating an inefficient or sub-optimal process.

Business Meeting

If your enterprise needs a Business Plan to seek out or provide confidence to potential investors in your new business or major initiative, or you are trying to plan your growth strategy for the next few years, The Operations Group can work with your team to prepare comprehensive documentation of strategy, and rigorous financial analysis and projections.

We'll also identify appropriate metrics, along with ways to capture them, so that during the course of the plan, everyone can readily observe the progress against the objectives.  In that way, as soon as you start to get off track, logical measures can be taken to get back in alignment with the plan.


The Operations Group offers all services in your choice of English, Spanish and Portuguese languages.  Services are also available in several other language through our trusted partners, just ask. 


Additionally, we can provide professional translation services for websites, documents, marketing collateral, technical manuals, and other printed communication. 


We also offer instruction in Business English for speakers of other languages, an increasingly valuable skill in our global economy.  The ability to read, write, understand and speak in English is important across the organization, especially in a multi-national company where English is the day to day language.

bottom of page